Discover the transformative power of personalisation in digital marketing.

In a digital world inundated with generic messages vying for attention, personalisation has emerged as the ultimate weapon for brands seeking to cut through the noise and forge genuine connections with their audience. Whether it's through email marketing, push notifications, content cards, or in-app messaging, the power of personalisation cannot be overstated.

Research abounds with compelling evidence of the impact of personalisation on consumer behaviour. According to a study by Epsilon, a staggering 80% of consumers are more likely to make a purchase when brands offer personalised experiences. Moreover, Salesforce reports that 52% of consumers are likely to switch brands if a company doesn't personalise communications to them.

But what exactly makes personalisation so influential? At its core, personalisation speaks directly to the individual, addressing their unique preferences, interests, and needs. It transforms generic messages into tailored experiences that resonate deeply with the recipient, fostering a sense of relevance, connection, and even reciprocity.

Consider the case of email marketing. Research from Aberdeen Group reveals that personalised email messages improve click-through rates by an average of 14% and conversions by 10%. Moreover, Statista highlights that segmented email campaigns generate 58% of all revenue. These statistics underscore the immense potential of personalisation in driving engagement and revenue growth.

However, the impact of personalisation extends far beyond email marketing. In fact, a study by Infosys found that 74% of consumers feel frustrated when website content is not personalised. This frustration underscores the growing expectation among consumers for personalised experiences across all touchpoints, from mobile apps to social media platforms.

In essence, personalisation is not just a marketing tactic; it's a strategic imperative in today's hyper-connected world. Brands that embrace personalisation stand to reap the rewards of increased engagement, loyalty, and revenue. By leveraging data and technology to deliver relevant and meaningful experiences, brands can cultivate lasting relationships with their audience, driving business success in the process.

And so, the data speaks for itself: personalisation is no longer optional—it's essential. By tailoring communications to individual preferences and behaviours, brands can captivate their audience, inspire action, and ultimately, win hearts and minds in a crowded marketplace.
In a digital world inundated with generic messages vying for attention, personalisation has emerged as the ultimate weapon for brands seeking to cut through the noise and forge genuine connections with their audience. Whether it's through email marketing, push notifications, content cards, or in-app messaging, the power of personalisation cannot be overstated.

Jessica

Jessica Norman

Following 8 years in industry, working in both B2B & B2C for some of the worlds leading brands across Fashion, Retail, Online Betting, Online Gaming, Financial Services and FMCG (Fast Moving Consumer Goods).

I co-founded ChameleonCRM to deliver high impact campaigns and work with our clients to understand more about their customers thus increasing brand value and increasing revenue.

By trade, I am a CRM/Email Marketing Expert, who has worked both agency and in-house for the likes of BWIN (FOXY bingo, FOXY casino, Party Cascade, Think bingo, cheeky bingo) The Hut Group, Iceland Foods and MoneySuperMarket.

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Skills including:- Email Marketing Strategy, HTML, CSS, CRM, Data Segmentation & Analysis, Google Analytics, Adobe Analytics, Salesforce, SFMC Amp Script, Braze Liquid

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